Real English Conversation - 12 : Car wash

Amelia: Hi, do you offer a yearly pass or membership for frequent car washes?

Staff: Yes, we do offer a yearly pass. It costs $600 and you can wash your car as many times as you like within a year.

Amelia: Can you tell me about the different types of car wash services you offer?

Staff: Sure, we have three different packages - basic, deluxe, and premium. The basic package includes exterior washing and drying, while the deluxe and premium packages also include interior cleaning.

Amelia: How much does the basic package cost?

Staff: The basic package costs $15.

Amelia: What is included in the interior cleaning for the deluxe and premium packages?

Staff: The deluxe package includes vacuuming, window cleaning, and wiping down surfaces, while the premium package includes all of that plus leather conditioning and air freshener.

Amelia: Do you offer any additional services like waxing or polishing?

Staff: Yes, we do offer those services for an additional fee. Waxing costs $30 and polishing costs $50.

Amelia: Can I use my credit card to pay for the car wash?

Staff: Yes, we accept all major credit cards.

Amelia: How long does the basic car wash take?

Staff: It usually takes about 10-15 minutes.

Amelia: Is there a discount if I buy multiple car washes at once?

Staff: Yes, if you buy a package of 10 car washes, you'll get a 10% discount.

Amelia: Do you use any environmentally friendly cleaning products?

Staff: Yes, we use biodegradable and eco-friendly products for all of our washes.

Amelia: Can I get my car washed and detailed at the same time?

Staff: Yes, we offer detailing services in addition to our regular car wash packages.

Amelia: Can I come back later in the day to get my car washed or do I need to make an appointment?

Staff: You can come back anytime during our regular business hours. We don't take appointments.

Amelia: How often do you recommend washing my car?

Staff: We recommend washing your car every two weeks to keep it clean and well-maintained.

Amelia: Is there a waiting area or a place for me to sit while my car is being washed?

Staff: Yes, we have a comfortable waiting area with chairs, magazines, and TV.

Amelia: Can I purchase a gift card for someone else to use at the car wash?

Staff: Yes, we offer gift cards in any denomination that can be used for car washes or detailing services.

Amelia: Do you offer any discounts for senior citizens or military personnel?

Staff: Yes, we offer a 10% discount for seniors and military personnel.

Amelia: Do you have any promotions or special deals right now?

Staff: Yes, we're currently offering a free upgrade to the deluxe package for first-time customers.

Amelia: Is there a loyalty program for frequent customers?

Staff: Yes, we have a loyalty program that rewards customers with a free car wash after every 10 visits.